FAQs

Mancav Movers handles residential, apartment, condo, office, and commercial moves throughout Miami-Dade, Broward, and beyond. We also offer statewide and interstate moving, professional packing, storage, piano moving, and white-glove furniture delivery. Whether you’re moving a few pieces or an entire home, we’ll help you plan the right service.

Yes, Mancav Movers is licensed and insured. If your condo, building, or office requires a Certificate of Insurance (COI), let us know in advance so we can coordinate the required documentation. Your moving specialist can also explain the protection options available for your belongings.

We take care to protect your belongings, but if damage occurs, please notify our office promptly and provide photos and a description of the affected item. We’ll guide you through the claims process. Any resolution will depend on the valuation protection selected for your move, the terms of your agreement, and applicable requirements. Please discuss your protection options with us before moving day.

Yes. A $99 reservation deposit secures your local moving date and is credited toward your final bill. Dates are reserved on a first-come, first-served basis. Long-distance moves and certain specialty services may have different deposit requirements, which will be outlined in your written estimate.

 We offer both, depending on the service. Local moves are generally billed hourly based on the crew and trucks needed, with a minimum charge and 15-minute increments after the minimum. Long-distance moves and certain specialty services may qualify for a flat-rate price based on the agreed inventory and scope. Your written estimate will explain the rate, applicable fees, and included services.

Tips are never required, but they’re always appreciated. If you’re happy with the service, a suggested gratuity is 15-25% of the moving service total, divided among the crew. You can also choose a fixed amount per mover. The amount is entirely up to you.

Please let us know when booking so we can review the arrangements with you. Before confirming a move without you present, we’ll need to coordinate property access, written instructions, an authorized contact, required signatures, and payment. You or your designated representative should remain reachable throughout the move.

For safety, we do not transport hazardous materials such as gasoline, propane tanks, fireworks, explosives, or corrosive chemicals. Pets must travel separately. We recommend keeping cash, jewelry, medications, important documents, and irreplaceable personal items with you. Please discuss firearms, ammunition, plants, perishables, and unusual or oversized items with us before booking so we can confirm any restrictions. We also do not unmount TVs or remove wall-mounted fixtures; these must be safely detached before our crew arrives.

We understand that plans can change. Contact our office as soon as possible, and we’ll help you check availability for a new date. Rescheduling is subject to crew and truck availability. Any applicable fees or changes to your deposit will be handled according to your booking agreement and explained before the change is confirmed.